The Armory — Shipping FAQ

When will my order ship?

Your merchandise is made to order. Production usually takes 2–5 business days before your order ships. Shipping time is additional and depends on the items ordered and their destination. These timeframes are estimates, rather than guaranteed delivery dates.

Where do you ship?

We offer international shipping to supported destinations. Availability varies by product and delivery address, and some destinations have restrictions. Shipping to Ukraine, Kosovo, the Palestinian Territories and Ecuador is currently unavailable through our store. We’ll review these destinations as delivery options and restrictions change.

How much does shipping cost?

Shipping depends on your destination and the items in your order. Your shipping charge is shown at checkout before you pay. Orders containing different product types may include separate shipping charges.

Will everything arrive together?

Not necessarily. Clothing, mugs and stickers may ship separately, and items may be produced at different fulfillment locations. Packages from the same order can arrive on different days.

Where does my order ship from?

We work with Printful, a production and fulfillment partner with facilities in several countries. The location used depends on your products, availability and delivery destination.

How can I track my delivery?

Tracking information will be provided when your order ships. If your order travels in separate packages, each shipment may have its own tracking details. Carrier updates can take time to appear, particularly during international handoffs.

Could there be customs or import charges?

International deliveries may incur customs duties, import taxes or carrier handling fees. These depend on the destination and shipment, and additional charges may be payable upon delivery.

What if part of my order is missing?

First, check whether your order has separate shipments or tracking numbers. The remaining items may still be on their way. If you’re unsure, contact us with your order number and the items you’ve received.

What if my package is late or appears lost?

Check your tracking information and confirm that the delivery address on your order is correct. If the estimated delivery window has passed, contact us promptly with your order number so we can investigate with our fulfillment partner.

Can I correct my delivery address?

Please check your address carefully before placing your order. If you notice an error, contact us immediately. We’ll check whether a correction is still possible, but changes cannot be guaranteed once processing has begun.